Talent Spot | Recruit and Retain Chinese Staff on point
When tremendous
amounts of articles focused on how to start a business in China, we should
first consider how to recruit staffs that suit your company. Thus Talent Spot
gives out 5 tips to help you successfully recruit the one you want, making sure you
are building for a successful future.
1 Don’t be
Penny Wise, Pound Foolish
Many Western companies have a misguided
notion regarding Chinese labor: it is cheap. Expecting to save costs on
salaries while recruiting Chinese staff that is perfectly attuned with Western
company standards is unrealistic. Hiring cheap Chinese staff is often
ineffective and unreliable. To begin with, Chinese labor is not as cheap as
Western companies might imagine. An employer’s total expenses are usually
double the net salary.
The net salary for well-educated and
trained Chinese staff can be as high as for Western professionals. This is to
be expected when that one ideal candidate for a job has received Western
education, lived abroad for a few years, and gained experience with Western
firms in or outside China. In China, it is important to note that everything is
possible, but nothing is easy. Having a good local team that can help make
challenges easier is not something a company should cut expenses on. On the
contrary, it is also important to remember that ‘expensive’ does not equal
‘quality’ per se.
2 Don’t Marry
Your First Love
Would I make this decision in my home
country? This is a very important question to ask yourself. Many Western firms
start by partnering with the first Chinese business partner they meet. Often
times, the partnership may be more beneficial for the Chinese business than
their Western counterpart. Proper research and a background check are of utmost
importance in recruiting the management team for your firm in China. Even
better, multiple candidates should be compared and interviewed; because one
option to choose from is no option at all.
3 Trust your
Chinese counterparts
In contrast to the previous tip, many
Western companies are reluctant to trust the Chinese management. Good Chinese
staff is an invaluable asset to a local management team. A management team with
only Western staff is unlikely to make connections with local Chinese people,
whether it’s the workers, clients, or suppliers.
Chinese culture is vastly different to
Western culture. Many Westerners who come to China are often illiterate to the
Chinese language. This is far too often the case and can lead to
misunderstandings between Western management and local Chinese staff. Having
Chinese staff in management positions helps resolve issues stemming from
cultural and language differences, and can serve to prevent any future issues.
This makes it crucial to have eyes on the ground when hiring Chinese managers.
1421 offers such service.
4 Hiring
opportunities
It’s important to know how to actually hire
your staff. To test the waters, it might sound nice to pay your staff from a
company outside of China. This is not without liability, however. According to
Chinese labor law, the employer is liable to the employee, even when they are
outside of China. Being paid this way also gives the impression that the
employer is not really invested in the China-side of their business. Since
social insurance and taxes are not paid out, employees are at a disadvantage if
they want to prove they have been working in a city other than the one they
were born in. This will impact their eventuality to buy a home or send their
children to school in a new district. The employee might be happy with a
non-taxed salary, but the employer is held liable for tax evasion.
To avoid these risks, a company can use
payroll services when testing the waters in the Chinese market. If the business
climate seems beneficial for the firm, a Wholly Oned Foreign Enterprise (WFOE)
can be set up prior, during, or after making use of payroll services. With a
WFOE, a Western firm has their own business entity in China, which can have
great influence on employee loyalty.
5 Properly
manage your staff
Lastly, it is imperative to work close
together with the local Chinese staff. This can be done in different ways to
make sure the objectives of the Chinese team are aligned with that of the
company. A good onboarding program is very important. Clear KPI’s are a great
way to make sure the Chinese team is progressing at the right pace and in the
right direction. Regular visits from headquarters are useful as well. This
helps build a lasting and trusting relationship, which is an important aspect
of Chinese culture.
Getting more info just click the image
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